We talk extensively in our next book about how leaders build a trusting culture. This HBR article is also helpful in understanding what specific questions to ask today when you are interviewing for a job in order to assess an organization’s culture to determine if it is a good fit for you.
Aneil and I have both worked for leaders and companies where we thought we had found a good fit, only later to discover that the fit was not right for us. We were blinded by either the job or the friend that hired us, only to find out that there were deeper issues at play that kept us from truly trusting that leader and that organization to not only have our best interests at heart, but our customers best interests at heart, too.
We all want to work at a place we can trust to be excellent, care for us and for its other stakeholders, but today, it is a complex proposition. A recent MetLife survey shows employee loyalty at a seven-year low. Employees are not loyal because they don’t feel that employers are loyal to them. There is definitely a trust gap here.
How have you created a more trusting culture at your workplace?