One of our good friends recently asked us:
When thinking about the ROCC of trust – how do we help people interviewing us for new jobs to develop trust in that short amount of time?
Our reply:
Here’s one set of ways to develop the ROCC quickly:
Reliability: of course show up early for the interview, and make sure your resume is spotless — no typos, hard to read fonts, and clearly stated set of talents and objectives at the top of the resume.
Competence: I always recommend to my students that they provide concrete, bottom-line results when discussing how they can add value to the prospective organization. I also now recommend that people build up a set of positive recommendations on http://www.linkedin.com from your peers and anyone you’ve worked with as you begin to transition from your old organization.
In your case, Sara, ask Kevin and the members of your team with whom you’ve worked closely and well to recommend you. Then you can point that out in your resume, as well as download a PDF of your linkedin profile which contains all your recommendation.
Openness: get in front of any possible question by explicitly acknowledging any failures or mistakes you’ve made in your current job or career, and then be sure to state what you’ve learned from them.
Compassion/Concern: state how you can help the prospective organization and not just it can help you. As Stephen Covey would say: “think win/win.”
I hope this helps!
Aneil
Total Trust 