Things We’ve Written on Trust and Related Issues…

Downsizing the Company Without Downsizing Morale MIT Sloan Management Review 2009

Help or Hype: Symbolic or behavioral communication during Hurricane Katrina PR Review 2006

Perceived Control as an Antidote to the Negative Effects of Layoffs on Survivors’ Organizational Commitment and Job Performance Administrative Science Quarterly (2004)

To Stay or to Go: Voluntary Survivor Turnover Following a Downsizing Journal of Organizational Behavior (2002)

Measuring Patients Trust in Their Primary Care Providers Medical Care Research and Review (2002)

Trust in Physicians and Medical Institutions: What is it, Can it be measured, and Does it Matter? Milbank Quarterly (2001)

Explaining How Survivors Respond to Downsizing:  The Roles of Trust, Empowerment, Justice, and Work Redesign, Academy of Management Review(1998)

Preserving Employee Morale During Downsizing, MIT Sloan Management Review (1998)

An empirical examination of a stress-based framework of survivor responses to downsizing. Explicating the roles of trust and empowerment. (2000)

Power or empowerment at General Motors? (2005, 2003, 2000, 1997)

Giving Up Control Without Losing Control: Trust and its Substitutes’ Effects on Managers Involving Employees in Decision Making Group and Organization Management (1999)

Organizational responses to crisis: The centrality of trust. (1996)

Build Relationships on ‘ROCC’ of Trust — Marketing News (1997)

Toward a theory of organizational culture and effectiveness, Organization Science (1995).

The role of mutual trust in effective downsizing strategies. Human Resource Management. (1994)

Organizational downsizing. (1993)

Best practices in white-collar downsizing: Managing contradictions. Academy of Management Executive. (1991)

Some of the above articles are too large to host on this blog. If you would like a copy of one of these that is not downloadable, please contact us and we will be happy to send you a hard copy.