Are You Too Busy to Do What’s Important?

This from a recent Wall Street Journal article by Carol Hymowitz:

Far more than their predecessors, top executives face many demands from many different people. “Where CEOs a decade ago may have had five choices, they have 100 — and because they’re under more scrutiny, they’re more pressured to be visible and make themselves available,” says [...]

We Got the Beat!

Make that the Michigan Business Beat.  Karen was interviewed last week about our book on the WJIM’s Michigan Business Beat program with Chris Holman.  Chris was especially interested in our discussion of Two Men and a Truck, International.  Here’s the podcast of Karen’s interview last week which was broadcast on June 14.
And yes, Maggie and [...]

Use Checklists to Increase Your Reliability

A great article in a recent issue of The New Yorker, brought to my attention by good friend Dr. Kevin Lobdell, points out the critical importance of checklists in achieving reliability in highly complex task environments:
In 2001, though, a critical-care specialist at Johns Hopkins Hospital named Peter Pronovost decided to give it a try. [...]