Downsizing the Company Without Downsizing Morale

Update:
Our coauthor and good friend Professor Gretchen Spreitzer of the University of Michigan’s Ross School of Business was recently interviewed about our article, elaborating on our key findings, and you can listen to the interview here.
Our article on how to improve organizational flexibility, innovation, and internal communication to improve trust during downsizing was just published [...]

Redeploy Your Employees Rather than Lay Them Off

All too often, companies resort to layoffs instead of trying other approaches to reducing costs and improving the bottom line during periods of economic retrenchment.  The Boston Globe recently interviewed me about redeploying employees within an organization as a way to reduce costs yet still preserve the human capital  that they’ve invested in.  Here’s an [...]

Get the First Two Chapters of Trust is Everything Free!

We are still in the early stages of marketing our book , even though we published it last spring, simply because we’ve been busy doing our jobs as professors, raising our children, and other important activities.  We are currently looking for a literary agent and a mainstream publisher.  To get the word out further, we [...]

The ROCC of Trust at a Glance

Thanks to our good friends at the Center for Positive Organizational Scholarshiop at the Ross School of Business and Voices of the Staff at the University of Michigan, we now have a very handy handout summarizing the ROCC of Trust from our book, Trust is Everything:

To download a copy of the complete of the handout, [...]

Great Leaders Build the ROCC of Trust

In our new book, we highlight how leaders build the ROCC of Trust: by being reliable, open, competent, and compassionate. The stories of these leaders from health care, manufacturing, the food and hotel industries, as well as nonprofits and franchising demonstrate the ways they build trust with their employees, customers, and colleagues. [...]