Posted on October 22, 2009 by totaltrust
Update 10-22-09:
I’m still not impressed with the Starbucks Rewards program. Karen received one of Starbucks’s key chain loyalty cards several weeks ago with few dollars loaded on it, but I still haven’t received one, and I spend a lot more at Starbucks than she does (because I’m the one who usually who goes out to [...]
Filed under: Customer Service and Satisfaction, Rants and Raves, Trust | Tagged: coffee, consumer spending, Costco, customer loyalty, customer satisfaction, loyalty rewards program, starbucks | 1 Comment »
Posted on February 11, 2009 by totaltrust
Flying stinks these days, no matter what class of travel you fly. I’ve flown way too much over the past two years, both domestically and internationally, and I have to say this country needs to build world-class high speed rail service for any trip under 1000 miles. Until that happens, however, I’ll be flying. That [...]
Filed under: Customer Service and Satisfaction, Rants and Raves, Trust, Trust Tips | Tagged: airlines, customer loyalty, customer satisfaction, flying, frequent flyer, great customer service, loyalty programs, Northwest Airlines, rewards programs, Silver Elite status | 2 Comments »
Posted on September 4, 2008 by totaltrust
We have spent a lot of money at Best Buy over the past year, mostly because we purchased a new LG Steamwasher and Dryer when we moved into our home last summer. We also go there to buy computer periperhals and other items. So I was pleased to see that my customer loyalty was rewarded [...]
Filed under: Marketing and Media, Rants and Raves, Trust | Tagged: Best Buy, Best Buy Reward Zone, customer loyalty, customer satisfaction, loyalty rewards program, mass email, Premier Black | Leave a Comment »
