Another ROCC Star, Dr. Kevin Lobdell

Aneil and Kevin are in Toledo, Ohio today, giving a talk entitled “Quality Improvement and Transformational Change:  The Role of the Trusted Leader” to physicians, staff, and health care managers at St. Vincent Mercy Medical Center.
Kevin Lobdell, M.D. is Director of the Adult and Pediatric CV Critical Care, and is Associate Director of the Cardiothoracic [...]

I’m Bullish on Istanbul!

I just returned from a week in Istanbul, conducting an executive education program for Coca-Cola Icecek.  While the air trip was long, and Munich is an airport to avoid, the stay itself in Istanbul was wonderful.  I was able to make a new friend in fellow Princeton alum Mehmet Ali Neyzi, who was a wonderful [...]

We Got the Beat!

Make that the Michigan Business Beat.  Karen was interviewed last week about our book on the WJIM’s Michigan Business Beat program with Chris Holman.  Chris was especially interested in our discussion of Two Men and a Truck, International.  Here’s the podcast of Karen’s interview last week which was broadcast on June 14.
And yes, Maggie and [...]

Patagonia: “Hire the People You Trust”

Based on this New York Times article, the sweatshop has reappeared, this time at FedEx.  In contrast, Patagonia, which we have followed for years, appears to be a model of enlightened management.  No wonder there are 900 applicants for each job at its headquarters:
Chouinard often jokes about his M.B.A. philosophy: management by absence. Many years [...]

Are Leaders Born or Can They be Made? The Answer is Both!

Update 5-19-08
We answer this question in the first chapter of our new book, Trust is Everything — Become the Leader Others Will Follow, just published on Lulu.
Aneil
Update 3-08-08:
The answer is both, because it takes courage, humility, and authenticity, which are influenced by nature and nurture. Our forthcoming book addresses this question directly as we [...]

Use Checklists to Increase Your Reliability

A great article in a recent issue of The New Yorker, brought to my attention by good friend Dr. Kevin Lobdell, points out the critical importance of checklists in achieving reliability in highly complex task environments:
In 2001, though, a critical-care specialist at Johns Hopkins Hospital named Peter Pronovost decided to give it a try. [...]

Chapel Hill Pediatrics Develops Electronic Records for Patients

Yes, all four Mishras are all fighting the latest bug that has most likely come from one of the several hundred students our kids interact with at Durham Academy, or from the students where we teach, Meredith College or Wake Forest University. In any case, when I took Maggie in to see the doctor [...]

Two Men and a Truck — Movers Who Really Care

We just moved locally within Durham, NC. This is the 13th move in our 22 years of marriage (no, we’re not in a witness protection program)! This is also our 5th and 6th move using Two Men and a Truck, and once again we’re very pleased. We had to move out of [...]

Want Kids? We Know Someone Who Can Help

It took Karen a year to get pregnant with each of our children, and the first time she did try some fertility drug, Clomid for six months (she got pregnant the month after she decided to stop taking it). Since then, my best friend from college, John Gordon, has become an infertility specialist. [...]

Great Experience at the Westin in Arlington, VA

We just stayed at the Westin Arlington Gateway in Arlington, VA over the Easter weekend and our experience was so good, I just have to write about it. I was especially impressed by the manager, who was in the lobby each time we walked through. He wasn’t there barking orders to his staff, [...]