Google Tries to Ignore Economics, Employees, and Public Opinion

Well, well, well.  It appears that Google is indeed like most other companies, and not an entity unto itself.  It thought I could ignore 1) the Law of Supply and Demand, 2) its own employees’ opinions, and 3) public opinion.  It definitely couldn’t ignore 1).  We’ll see how long it can ignore 2) and 3).
According [...]

Are You Too Busy to Do What’s Important?

This from a recent Wall Street Journal article by Carol Hymowitz:

Far more than their predecessors, top executives face many demands from many different people. “Where CEOs a decade ago may have had five choices, they have 100 — and because they’re under more scrutiny, they’re more pressured to be visible and make themselves available,” says [...]

How is the “Game” Played in Your Organization?

One of the issues we’ll be discussing in our forthcoming book is how performance evaluation systems in organizations either build trust or destroy it.  We profile a leader who made work a fun, motivating “game” in his company, and in the process has achieved tremendous growth and profitability.   Here are some questions for you to [...]

Two Men and a Truck on Fox Business

Two Men and a Truck’s original Two Men, Jon and Brig Sorber were interviewed on Fox Business this week.  Their firm was recently ranked #1 in moving by Entrepreneur Magazine.  Here’s the video.
Great interview, guys, and congrats on the wonderful recognition!
Aneil

Wachovia Needs to Restore its Customers’ Trust Pronto

I’m sick with the flu, despite getting my annual flu shot, so perhaps I’m not being as understanding as I should be, but this latest tale of fraud has made me even sicker. According to the New York Times:
Internal Wachovia e-mail, for example, show that high-ranking employees at the nation’s fourth-largest bank frequently warned [...]

Is an MBA Worth it? Only if You Have a Great Coach

An interesting interview with Susan St. Ledger, Senior Vice President of Salesforce.com in today’s Wall Street Journal reminded me once again that even though I think an MBA degree will enhance your human capital (and earnings), its payoff will not be nearly so great unless you combine it with great experiences, which include working for [...]

Use Checklists to Increase Your Reliability

A great article in a recent issue of The New Yorker, brought to my attention by good friend Dr. Kevin Lobdell, points out the critical importance of checklists in achieving reliability in highly complex task environments:
In 2001, though, a critical-care specialist at Johns Hopkins Hospital named Peter Pronovost decided to give it a try. [...]

Review Your Performance Reviews

Today’s Wall Street Journal has an article by columnist Jared Sandberg in which he discusses the limitations of most employees’ performance reviews. I am proud that our Babcock alums Bill Savage (FT), and Ed Smiley (Charlotte Saturday, on leave) were quoted. (Yes I was quoted too, and am grateful to our Trust Network [...]