In our new book, we highlight how leaders build the ROCC of Trust: by being reliable, open, competent, and compassionate. The stories of these leaders from health care, manufacturing, the food and hotel industries, as well as nonprofits and franchising demonstrate the ways they build trust with their employees, customers, and colleagues. We have been inspired by them, and we hope you are, too. 
P.S. Don’t you like this picture? We love it! It was designed for our book by Taylor Poole.
Karen
