One of the issues we’ll be discussing in our forthcoming book is how performance evaluation systems in organizations either build trust or destroy it. We profile a leader who made work a fun, motivating “game” in his company, and in the process has achieved tremendous growth and profitability. Here are some questions for you to think about with respect to the “game” that is played in your organization:
- How is the “game” played?
- What is the score/metric for your game?
- •Who is rewarded for playing well?
- •Who is watching your game?
- •When is your game over?
- •Why do people stay/quit your team?
Aneil
Filed under: Management, Trust | Tagged: feedback, metrics, monitoring, performance evaluation, rewards, scorekeeping, teamwork
